Terms of Service

Last updated: November 2025

Agreement to Terms

By accessing or using the Esensi website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our services.

Description of Services

Esensi provides educational consultations and information about plant-based nutrition, vegetarian and vegan eating patterns, and simplified eating routines. Our services are strictly educational and informational in nature.

Educational Purpose Only

Important Notice: All information and consultations provided by Esensi are for general educational purposes only. We do not provide medical advice, diagnosis, or treatment. Our services are not intended to replace professional medical consultation, diagnosis, or treatment.

You should always consult with qualified healthcare professionals regarding any health conditions, dietary changes, or nutrition-related concerns.

No Medical Claims

We make no medical claims or guarantees regarding health outcomes, results, or benefits from following any information or guidance provided through our services. Any content about plant-based nutrition is presented purely for educational purposes.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when requesting consultations
  • Use the information provided for educational purposes only
  • Consult with healthcare professionals before making significant dietary changes
  • Not rely on our services as a substitute for professional medical advice
  • Comply with all applicable laws and regulations

Intellectual Property

All content on the Esensi website, including text, graphics, logos, and educational materials, is the property of Esensi and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Consultation Scheduling and Cancellation

Consultation appointments are scheduled based on mutual availability. We reserve the right to reschedule or cancel appointments when necessary. You may cancel or reschedule your appointment by contacting us in advance.

Limitation of Liability

To the fullest extent permitted by law, Esensi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, including but not limited to any decisions made based on information provided during consultations.

We make no warranties or representations about the accuracy or completeness of the educational content provided.

Indemnification

You agree to indemnify and hold harmless Esensi, its affiliates, and their respective officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms of Service.

Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the content, products, or services offered by third parties. Your use of third-party websites is at your own risk.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the new terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or relating to these Terms of Service or your use of our services shall be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved in accordance with Indonesian law.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Esensi
Jl. Ahmad Yani No. 18
Bekasi 17144, Indonesia
Phone: +62 21 8894 7321
Email: [email protected]